Tips for Healthcare Facilities: Assisting Families and Loved Ones After a Mass Casualty Incident [open pdf - 561KB]
"This ASPR [Assistant Secretary for Preparedness and Response] TRACIE [Technical Resources, Assistance Center, and Information Exchange] tip sheet highlights best practices and issues related to planning for, activating, and operating hospital or healthcare facility Family Information Centers (FIC)/ Family Support Centers (FSC), in collaboration with Family Reception Centers (FRC) and Family Assistance Centers (FAC). This document provides general considerations for hospital and other community healthcare response providers during planning, response, and recovery efforts. A list of helpful resources is provided at the end of this document."
Office of the Assistant Secretary for Preparedness and Response: https://asprtracie.hhs.gov/