ABSTRACT

Next Generation 911 Technologies: Select Issues for Congress [July 9, 2018]   [open pdf - 750KB]

"Since 1968, state and local 911 systems have provided assistance to people in need. 911 systems are fast, reliable, and effective, and are credited with saving many lives. However, many 911 centers (also known as Public Safety Answering Points or PSAPs) continue to use legacy telephone technologies that can receive 911 voice calls, but cannot accept data (e.g., text, photos). Recent advancements in technology have enabled the creation of a more advanced 911 system that can interact more easily with modern communication devices. Next Generation 911 (NG911) technologies offer callers the ability to either call 911 or send data (e.g., text, photos, or video) to PSAPs. NG911 technologies offer PSAPs the ability to accept data, share data with first responders, provide accurate location information, interconnect with other centers, and re-route calls during emergencies. There is general consensus that PSAPs should migrate to NG911; however, the migration will be costly and complex, and will require coordination between state and local 911 agencies and telecommunication providers."

Report Number:
CRS Report for Congress, R45253
Author:
Publisher:
Date:
2018-07-09
Copyright:
Public Domain
Retrieved From:
Via E-mail
Format:
pdf
Media Type:
application/pdf
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