Inspection Report: Inspection of SBA's Initial Disaster Assistance Response to Hurricane Irma [open pdf - 697KB]
"This report presents the results of our inspection of the Small Business Administration's (SBA's) initial disaster assistance response to Hurricane Irma. Hurricane Irma, a category 5 hurricane, first made landfall on September 6, 2017, in the U.S. Virgin Islands. On September 10 and September 11, 2017, this catastrophic hurricane also impacted residents in Florida, Georgia, and South Carolina, causing at least $42.5 billion in property damage. Hurricane Irma was the second of three major hurricanes (Harvey, Irma, and Maria) impacting the United States between August 25 and September 20, 2017. Our objective was to assess SBA's initial disaster assistance response to Hurricane Irma, including staffing adequacy, loan application volume, and timeliness of disaster loan approvals. To answer our objective, we interviewed SBA Office of Disaster Assistance (ODA) officials to discuss staffing, disaster loan application processing, and the loan applications remaining to be processed. We also reviewed applicable laws and regulations, SBA's standard operating procedures (SOPs), including SOP 50 30 8, and other SBA operating and training guidance. In addition, we conducted on-site visits in Florida at seven Disaster Recovery Centers (DRCs) and Business Recovery Centers (BRCs) to determine SBA's initial disaster assistance to Hurricane Irma survivors. We analyzed data to assess loan application volume, processing times, and loans remaining to be processed."
Small Business Administration, Office of Inspector General, Report No. 18-16
United States. Small Business Administration: http://www.sba.gov/