Incident Scenarios Collection for Public Safety Communications Research: Framing the Context of Use [open pdf - 538KB]
"A project goal for the Public Safety Communications Research (PSCR) Usability Team is to develop use cases for testing and evaluation of new and emerging public safety communications technologies. Toward this end, it is imperative to understand the context of use. The context of use of public safety systems must be considered at the forefront of technological development. Incident scenarios provide a description of an environment in which public safety systems are designed to operate. The scenarios help frame the context of use to better understand first responders' tasks, ensuring that the design of a system will meet the needs of users once the system is implemented in a real-world environment. This document is a collection of public safety incident scenarios collected from fire, EMS [Emergency Medical Services] and law enforcement domains. Because this collection helps illustrate the context of use and understand user tasks, it should prove helpful for designers, developers and researchers of public safety communications technologies."
National Institute of Standards and Technology