Transitioning Veterans: Improvements Needed in DOD's Performance Reporting and Monitoring of the Transition Assistance Program, Testimony Before the Subcommittee on Economic Opportunity, Committee on Veterans' Affairs, House of Representatives [open pdf - 455KB]
From the testimony of Cindy Brown Barnes: "I am pleased to be here to discuss the report we are issuing today on the Transition Assistance Program (TAP). Over the past several years, hundreds of thousands of servicemembers have left the military with nearly as many more soon to follow. Some of these new veterans may face significant challenges as they transition to civilian life, such as finding and maintaining employment. To help them, the VOW [Veterans Opportunity to Work] to Hire Heroes Act of 2011 (VOW Act) mandates the Department of Defense (DOD) to require that all eligible separating servicemembers participate in TAP to receive counseling, employment assistance, and information on federal veteran benefits, among other supports. Concurrently with implementing the VOW Act, an interagency task force led a redesign of TAP which, among other things, (1) developed a new, standardized TAP curriculum, (2) established an interagency governance structure, and (3) established Career Readiness Standards (CRS) and associated tasks to demonstrate servicemembers' readiness for civilian life. My statement summarizes the findings from the report we issued today, which addresses: (1) the extent to which DOD is transparent in its public performance reporting, (2) how many servicemembers participated in TAP and what factors affected participation, (3) how many servicemembers met CRS or received referrals to partner agencies for additional services, and (4) the extent to which DOD monitors key areas of TAP implementation and how well TAP's performance measures inform these monitoring efforts.'"
Government Accountability Office: http://www.gao.gov/