ABSTRACT

Citizenship and Immigration Services Ombudsman: Annual Report 2017   [open pdf - 19MB]

From the Executive Summary: "The Office of the Citizenship and Immigration Services Ombudsman (Ombudsman) 2017 Annual Report covers calendar year 2016, as well as key developments in early 2017, and contains: [1] An overview of the Ombudsman's mission and services; [2] A review of U.S. Citizenship and Immigration Services (USCIS) programmatic and policy challenges during this reporting period; and [3] A detailed discussion of pervasive problems, recommendations, and best practices in the humanitarian, employment, and family areas, as well as in customer service and process integrity."

Publisher:
Date:
2017-06-29
Copyright:
Public Domain
Retrieved From:
United States Department of Homeland Security: https://www.dhs.gov/
Format:
pdf
Media Type:
application/pdf
URL:
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