Emergency Support Function 15: Communication Synchronization during Defense Support of Civil Authorities Operations [open pdf - 774KB]
"In response to 9/11 and Hurricane Katrina, there were a number of shortfalls that surfaced in interagency coordination and jurisdictional boundaries such as poor information sharing, confused relationships, unclear understanding of roles and responsibilities and leadership challenges. The Emergency Support Function (ESF) 15 Standard Operating Procedures (SOP) incorporates the following five components: Public Affairs, Joint Information Center (JIC), Congressional Affairs, Public Information Plans and Products, Intergovernmental Affairs, and the private sector aspects of external affairs. The purpose of the ESF 15 Communication Synchronization program evaluation phenomenological study is to understand the lived experiences of federal (to include military), state, and local interagency public affairs officers the FEMA VII U.S. Midwestern Region area of responsibility and to explore the affect of the ESF 15 communication synchronization during Defense Support of Civil Authorities (DSCA) operations."
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