Privacy Impact Assessment for the FEMA Operational Use of Publicly Available Social Media for Situational Awareness [open pdf - 373KB]
"The Federal Emergency Management Agency (FEMA), Office of Response and Recovery (ORR) has launched an initiative using publicly available social media for situational awareness purposes in support of the FEMA Administrator's responsibility under the Homeland Security Act and to assist the DHS National Operations Center (NOC) by helping to shape its mission to provide situational awareness during emergency and disaster situations, during which, FEMA is a primary source of information. The initiative assists FEMA's efforts to provide situational awareness for federal and international partners as well as state, local, tribal, and territorial (SLTT) governments. FEMA's Watch Centers collect information from publicly available traditional media, such as newspapers and television news, and new media sources, such as social media websites and blogs for situational awareness purposes. While this initiative is not designed to actively collect personally identifiable information (PII), FEMA is conducting this Privacy Impact Assessment (PIA) because FEMA's Watch Centers may collect, maintain, and disseminate limited amounts of PII 'in extremis' situations to prevent the loss of life or serious bodily harm."
DHS/FEMA/PIA-041; Department of Homeland Security/Federal Emergency Management Agency/Privacy Impact Assessment-041
U.S. Department of Homeland Security: http://www.dhs.gov/