ABSTRACT

USCIS Automation of Immigration Benefits Processing Remains Ineffective   [open pdf - 4MB]

"We conducted this audit to determine the effective of USCIS' [United States Citizenship and Immigration Services] efforts to automate the processing of immigration benefits. We recommended USCIS improve stakeholder involvement, implement adequate performance metrics, fully test each system release, and provide technical support to help ensure the effectiveness of its efforts to automate the processing of immigration benefits."

Report Number:
Department of Homeland Security, Office of Inspector General, Report No. OIG-16-48
Publisher:
Date:
2016-03-09
Copyright:
Public Domain
Retrieved From:
Department of Homeland Security, Office of Inspector General: http://www.oig.dhs.gov/
Format:
pdf
Media Type:
application/pdf
URL:
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