"Since President Lyndon Johnson signed the Freedom of Information Act (FOIA) in 1966, the FOIA request has been used millions of times for a myriad of reasons. FOIA is one of the central tools to create transparency in the Federal government. FOIA should be a valuable mechanism protecting against an insulated government operating in the dark, giving the American people the access to the government they deserve. As such, FOIA's promise is central to the Committee's mission of increasing transparency throughout the Federal government. [...] In light of numerous reports of delays and obstruction related to the FOIA process, the Committee sought feedback directly from FOIA stakeholders, including via an online portal where requesters submitted cases highlighting ineffective or inefficient FOIA processes. The Committee asked for examples of delays, abusive fees, inappropriate redactions, and other tactics frustrating the FOIA process. In a matter of weeks, the Committee received a plethora of responses."
U.S. House of Representatives Committee on Oversight and Government Reform: http://www.oversight.house.gov/