FEMA Mitigation Best Practices: Johnson County Phone Service Alerts Residents of Possible Risks   [open pdf - 40KB]

"Paintsville, located in primarily rural Johnson County, Kentucky, having experienced difficulty in the past notifying residents of emergencies, decided to take action to save lives in the future. With a population of 5,300 and approximately 27,000 countywide, notification by way of emergency sirens, or going door to door, was extremely challenging. Gary McClure, Emergency Manager for Johnson County and the Town of Paintsville, with assistance from the Big Sandy Area Development District (ADD), Paintsville and Johnson County, filed for and received grant assistance in 2010 through the Department of Commerce and the National Oceanic and Atmospheric Administration (NOAA) to purchase an emergency notification system, sometimes referred to as Reverse 911. The emergency notification system is a web-based program that is controlled from a computer in the Paintsville emergency management center. When the system is activated, a series of phone calls are made to phone numbers in the database to warn citizens of impending danger. While the majority of numbers are typically landlines, county residents have the option of signing onto the system through the internet and adding up to two additional numbers for the system to contact. Notification can be made to the entire county or to a specific area through an interactive map on screen."

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