Traffic Incident Management (TIM) Performance Measurement: On the Road to Success [open pdf - 749KB]
"Traffic Incident Management (TIM) teams across the country are, beginning to explore measuring team, or 'program-level' TIM performance as, the only means to improve multi-agency, team response. TIM stakeholders, share a common goal to safely restore, the roadways as quickly as possible, because this equates to lives saved: Every minute of incident delay multiplies, traffic queues by a factor of four, and, increases the risk for secondary crashes; The likelihood of a secondary crash increases, by 2.8% for each minute the primary incident, continues to be a hazard; Faster response time has a well-documented, relationship to the increased likelihood of, crash survival; and responder lives remain at risk every minute, they are on the incident scene."
Federal Highway Administration - HOP-10-009
Lessons Learned Information Sharing (LLIS)