ABSTRACT

Crisis Communications: Communicating Uncertainty to the Media and the Public   [open pdf - 53KB]

"After an emergency, the public may desire crucial information that government officials cannot immediately provide. These officials do not always have the information or have only incomplete information. Incident managers should employ an experienced lead spokesperson who can communicate to the public that information is not currently known, yet at the same time not alarm them."

Publisher:
Series:
Copyright:
Public Domain
Retrieved From:
Lessons Learned Information Sharing (LLIS)
Format:
pdf
Media Type:
application/pdf
URL:
Help with citations