Federal Highway Administration Focus States Initiative: Traffic Incident Management Performance Measures Final Report [open pdf - 495KB]
"This report presents the results of the Federal Highway Administration's (FHWA) Office of Operations-sponsored Focus States Initiative (FSI) designed to advance the state-of-the-practice for traffic incident management (TIM) performance measurement. Through this effort, 11 Focus States identified several national-level TIM program objectives and related performance measures. During the process, the States successfully overcame institutional, operational, and technical barriers and defined three multi-agency, measurable TIM objectives and methods of measuring performance toward those objectives. All 11 Focus States committed to build on the momentum generated by the TIM FSI and to continue to work together to advance program-level performance measurement in their States as well as nationwide."
Report No. FHWA-HOP-10-010
Lessons Learned Information Sharing (LLIS)