LLIS Lesson Learned: Emergency Operations Centers: Requiring that Information Management Systems Be Employed During All Activations   [open pdf - 264KB]

Emergency operations center (EOC) managers should consider requiring that the EOC's information management system be employed in all activations, regardless of the magnitude of the event. This can help to develop and maintain the ability of EOC personnel to use the system. On May 1 and 2, 2010, severe storms brought record-setting torrential rain to Nashville and Davidson County, Tennessee. Rainfall amounts over a 38-hour period ranged from 13.57 inches at Nashville International Airport to 17.67 inches in the Bellevue area. The unprecedented rains resulted in flash floods and river flooding beginning mid-day on May 1, pushing water and debris into roads and properties. The Cumberland River and Mill Creek each exceeded their respective flood stages by more than 11 feet. From May 1 to 3, 2010, the Cumberland River at Nashville rose from 18 feet to a crest of 51.86 feet. The floods resulted in 10 deaths, damage to more than 10,900 structures, and billions of dollars worth of damages to public infrastructure, making it the costliest disaster in the history of Nashville and Davidson County.

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