LLIS Lesson Learned: Donations Management: Creative Management of Donations Received After and Emergency   [open pdf - 45KB]

From the Summary: "A major emergency requires donation managers to be creative in managing and distributing donations so as not to let the items go to waste. Transportation and storage of the goods can also present a difficult task." From the Description: "After the terrorist attacks on September 11, 2001, New York City received a vast quantities of donated goods, including eight semi-truck loads containing stuffed animals, tons of bottled water, and a massive amount of dog food. Because these donated goods were not needed for immediate response and recovery efforts, donation managers needed to distribute the items to those agencies that could use them. All donations were first offered to New York City and New York Voluntary Organizations Active in Disasters (VOAD) agencies; donations were then offered to all non-profit agencies in the affected area. Finally, any remaining donations were offered to those organizations that could benefit. […] Donation managers must be creative in distributing the donations they receive after a major emergency incident. Storing and transporting donations can be very costly; therefore, donations managers must evaluate whether items can be used to benefit the immediate disaster victims and area. Donations may sometimes be distributed to the greater community to ensure that items do not go to waste."

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