Emergency Communications Case Study: Emergency Communications During The Response To The Boston Marathon Bombing [open pdf - 369KB]
"The athletes competing in the 2013 Boston Marathon had prepared for months and even years to tackle the mental and physical challenges of running 26.2 miles. From the elite athletes to the middle-of-the-packers, each runner came to the starting line with a foundation of training and hard work. The same was true for the police, fire, and other emergency personnel present to support the race. It was their foundation of communications planning, training, and coordination that made a lifesaving difference when one of Boston's best days became one of its worst."
Department of Homeland Security: http://www.dhs.gov/