Patient Protection and Affordable Care Act (ACA): Resources for Frequently Asked Questions [March 11, 2015] [open pdf - 287KB]
"The Patient Protection and Affordable Care Act (ACA; P.L. [Public Law] 111-148, as amended) has numerous provisions affecting private health insurance and public health coverage programs. This report provides resources to help congressional staff respond to constituents' frequently asked questions (FAQs) about the law. The report lists selected resources regarding consumers, employers, and other stakeholders, with a focus on federal sources. It also lists CRS [Congressional Research Service] reports that summarize the ACA's provisions. The report begins with links to contacts for specific ACA questions, such as consumer assistance programs, state agencies, and local organizations that can answer constituents' questions directly. For example, the federal HealthCare.gov website has a consumer telephone hotline for questions on exchange (marketplace) coverage, the Internal Revenue Service (IRS) has individual and employer hotlines for tax-related questions (e.g., about premium tax credits), and the U.S. Department of Labor has a consumer hotline for questions on employer-based coverage. The report also lists sources for congressional staff to contact federal agencies with ACA questions."
CRS Report for Congress, R43215