Examining Challenges and Wasted Taxpayer Dollars in Modernizing Border Security IT Systems, Hearing Before the Committee on Homeland Security, Subcommittee on Oversight and Management Efficiency, House of Representatives, One Hundred Thirteenth Congress, Second Session, February 6, 2014 [open pdf - 283KB]
This is from the February 6, 2014 hearing, "Examining Challenges and Wasted Taxpayer Dollars in Modernizing Border Security IT Systems" before the House Subcommittee on Oversight and Management Efficiency of the Committee on Homeland Security. From the opening statement of Jeff Duncan: "Today, we will examine DHS's efforts to modernize key information technology (IT) systems used by Customs and Border Protection (CBP) and Immigration and Customs Enforcement (ICE), specifically the TECS modernization program. [...] A legacy system in operation since 1987, TECS has become increasingly difficult and expensive to maintain due to the system's antiquated technology and its inability to support the requirements needed by CBP and ICE personnel in the field. Despite TECS's critical importance to our security, CBP and ICE have failed to manage the modernization program effectively. As the Government Accountability Office (GAO) recently reported, the result has been wasted taxpayer dollars, missed deadlines, and delays in fielding enhancements to CBP officers and ICE agents. [...] With the speed with which technology advances today, it shouldn't take DHS eight years to complete an IT project. Private sector CEOs likely wouldn't tolerate such poor performance and management. Neither should DHS. It's an affront to the American taxpayer and it's time DHS do better." Statements, letters, and materials submitted for the record include those of the following: Jeff Duncan, David A. Powner, Charles R. Armstrong, and Thomas P. Michelli.
Government Printing Office: http://www.gpo.gov/