From the thesis abstract: "The National Network of Fusion Centers (the Network) is one of many organizational efforts the nation has undergone to help bolster its counterterrorism prevention and response efforts. Since its creation in the years following the 9/11 attacks, the Network has garnered both accolades and criticisms, resulting in an uneven opinion about fusion center functions and performance. The diverse opinions that are held of the Network appear at times to be based on perceptions incongruent with some of the realities of current Network operations and which lead to an undervaluation of its contributions. This research examined the points of opposition between supporters and critics of the Network and identified strategies employed by the Network to mitigate areas of concern, in order to define the relationship or gap between actual performance and the perception of performance of the Network held by external (to the Network) parties. This research employed a modified version of the multi-goal policy analysis method as a guide for the conduct of analysis. This study recommends a recalibration of these perceptions."
Naval Postgraduate School, Dudley Knox Library: http://www.nps.edu/Library/index.aspx