"Getting word of a structure fire to emergency responders in a timely manner is essential to saving lives and reducing property loss caused by fire. This is where seconds really count, and it explains why emphasis on the communication facilities has been in the FSRS [Fire Suppression Rating Schedule] since its inception. There have been a lot of changes in technology recently. The new schedule identifies some of today's most relevant components of the receipt and dispatch of an alarm. Application of the 2012 FSRS developed by the Insurance Services Office produces a score from zero to 105.5. Of those points, 10 are available under the Emergency Communications section of the schedule. Those 10 points are broken down into three major categories: Credit for Emergency Reporting, Credit for Telecommunicators, and Credit for Dispatch Circuits. As always, if a community cannot make arrangements to provide for the receipt of alarms and dispatch of firefighters and apparatus with no delay, that community will not meet the minimum requirements of the FSRS. A vast majority of communities meet the minimum requirements for the dispatch of firefighters and apparatus with no delay."
Coffee Break Training - Fire Protection Series No. FP-2015-2
United States Fire Administration: http://www.usfa.fema.gov/