Transportation Disadvantaged Populations: Nonemergency Medical Transportation Not Well Coordinated, and Additional Federal Leadership Needed, Report to Congressional Committees [open pdf - 1MB]
From the Highlights: "GAO [Government Accountability Office] analyzed a compendium of federal programs that provide assistance to the public; reviewed program information from the six departments that fund NEMT [nonemergency medical transportation]; interviewed officials of DOT [Department of Transportation], HHS [Health and Human Services], and VA [Veterans Affairs]; and interviewed state and local officials in five states, chosen based on a variety of considerations, including geographic diversity and existence of a coordinating body. […] GAO recommends that the Secretary of Transportation, as chair of the Coordinating Council, should publish a new strategic plan, issue a cost-sharing policy, and address the challenges associated with coordinating Medicaid and VA NEMT programs with other federal NEMT programs. DOT concurred in part with developing a new strategic plan and issuing a cost-sharing policy, and it concurred with identifying challenges of coordinating NEMT, particularly with HHS agencies."
Government Accountability Office: http://www.gao.gov/