Coffee Break Training: Administration: The Insurance Services Office: What is the Insurance Services Office? Part 2 [open pdf - 93KB]
"In Part 1, you learned about the history of the Insurance Services Office and what it does. You also read about its Specific Commercial Property Evaluation Schedule (SCOPES) methodology to analyze hazards in commercial properties. In this part of the series, you will learn about two other components of the national programs belonging to the Insurance Services Office that help recognize strong and resilient communities."
Coffee Break Training - Fire Protection Series No. FP-2014-51
United States Fire Administration: http://www.usfa.fema.gov/