Information Technology: HUD Can Take Additional Actions to Improve Its Governance, Report to Congressional Committees [open pdf - 730KB]
From the Highlights: "HUD [Department of Housing and Urban Development] relies on IT [Information Technology] to deliver services and manage programs in support of its mission of strengthening communities and ensuring access to affordable housing. However, the department has experienced shortcomings in its IT management capability and limitations in the systems supporting its mission. A Senate report accompanying HUD's fiscal year 2012 appropriation mandated GAO [United States Government Accountability Office] to evaluate, among other things, the department's institutionalization of IT governance. In response, GAO reported on HUD's IT project management in June 2013. GAO's objectives for this second review were to determine (1) the extent to which HUD implemented key IT governance practices, including effective cost estimation, and (2) what, if any, cost savings or operational efficiencies HUD has reported achieving as a result of its IT governance practices. To accomplish this, GAO compared HUD's approach to IT governance with best practices and the department's policies and procedures. GAO also analyzed reported cost savings and operational efficiencies, along with any available supporting documentation."
Government Accountability Office: http://www.gao.gov/