LLIS Innovative Practice: SR 530 Mudslide and Flooding: Using Social Media to Communicate Information During a Disaster   [open pdf - 194KB]

From the Summary: "The SR 530 mudslide and flooding in Washington state destroyed a community, blocked a highway and cut off towns upriver. Snohomish County used social media from the beginning of the disaster to share relevant, credible public information with the community and media. Social media proved invaluable in providing timely information to a broad audience and managing rumor control."