Coffee Break Training: Instructor Evaluations: Characteristics of Useful Feedback [open pdf - 366KB]
"In Part 1 of this Coffee Break series, we discussed the value of properly scheduled evaluations. A crucial element of evaluations is the process of feedback. Providing effective feedback can make the evaluation process a positive experience with the potential for improving instructor delivery and student achievement. Listed below are several feedback characteristics that evaluators should know and use as a checklist when observing and then formulating and sharing feedback with instructors. Positive feedback experiences happen when a positive relationship is established between the evaluator and the instructor, based on trust, good communication, and a factual but respectful approach to the meeting."
Coffee Break Training - Training Programs and Tips Series No. TR-2014-2
United States Fire Administration: http://www.usfa.fema.gov/