"In response to the tragic shooting of Transportation Security Officer (TSO) Gerardo I. Hernandez and wounding of other TSA employees and a passenger on November 1, 2013, at Los Angeles International Airport (LAX), Administrator John S. Pistole called for a comprehensive review of the Transportation Security Administration's (TSA) policies, procedures, and training to identify possible improvements to safety and security for TSA employees. The following report provides a summary of TSA actions as a result of this review. Its scope is limited to TSA employees serving to protect the public at our nation's airports. The agency's response focuses primarily on those areas with the greatest effect on safety and security for the workforce: mandatory training, improved communication systems and policies, and enhanced law enforcement presence. A total of fourteen recommendations were adopted. The steps outlined in this report represent a combination of alternatives identified by an internal working group or 'Integrated Project Team' (IPT) and ideas generated by TSA employees in response to a request for feedback from Administrator Pistole. The agency's response further reflects extensive feedback and participation by industry stakeholders including law enforcement, airport operators, the employee union, and various associations. TSA is greatly appreciative of the collaborative engagement of these stakeholders and remains committed to working closely with all involved entities in continued efforts to provide enhanced safety and security measures for TSA employees."
Transportation Security Administration: http://www.tsa.gov/