Border Security: U.S. Customs and Border Protection Has Taken Steps to Address GAO's Recommendations Aimed at Ensuring Officers Are Fully Trained [open pdf - 312KB]
This letter from the Government Accountability Office (GAO) "formally transmits information we provided your offices on July 24, 2013, in response to a mandate in the explanatory statement accompanying the Department of Homeland Security Appropriations Act, 2013. This mandate required us to follow up on the findings from our December 2011 report on U.S. Customs and Border Protection's (CBP) officer training programs to identify progress that has been made and any remaining deficiencies. CBP, within the Department of Homeland Security (DHS), is responsible for securing U.S. borders and facilitating legal travel and trade. Nearly 22,000 CBP officers are responsible for securing the border at U.S. ports of entry, locations at which individuals and merchandise may seek legal entry into the United States. In December 2011, we found that CBP had revised its training program for new CBP officers in accordance with training standards, but concluded that CBP could do more to identify and address incumbent officer training needs, such as evaluating the effectiveness of training and conducting a comprehensive assessment of the results of covert tests of CBP's inspection processes."
Government Accountability Office: http://www.gao.gov/