'LLIS.gov' Resource Compilation for the 20 May 2013 Oklahoma Tornado: Use of Social Media for Public Information [open pdf - 312KB]
"The 'LLIS.gov' [Lessons Learned Information Sharing] team has compiled various resources to help support efforts and initiatives focused on preparedness, response, and recovery following the May 20, 2013, Oklahoma Tornado. These resources are topic-specific and have been analyzed in order to provide support during the tornado response. This document includes information related to use of social media for public information before, during, and after a disaster. The 'LLIS.gov' team found that in recent years a variety of organizations have utilized social media extensively to provide disaster-related information to the public. In all these cases, social media played an essential role in providing critical information to responders and survivors despite widespread power outages throughout the disaster areas. Many of these efforts could be successfully replicated. In addition, the organizations mentioned in these documents could potentially provide resources, share lessons learned, and provide assistance to appropriate personnel in the disaster area."
United States. Department of Homeland Security: http://www.dhs.gov/