"The problem was that the San Ramon Valley Fire Protection District policy for the Emergency Operations Center had not been modified to reflect the most recent changes to the local hazard mitigation plans and emergency operations plans and emergency operations plans within the service area. Determining how to structure emergency management system components and ensure a cohesive strategy is integral to the functional design of the San Ramon Valley Fire Protection District Emergency Operations Center policy was the purpose of the research. Action research methodology was used. The research questions served to identify service expectations that could be reasonably made available to the three municipal governments served while still maintaining continuity of services. Interviews were conducted with government officials responsible for emergency management functions: interview questions discussed local hazard mitigation plans, emergency management system components and provided general expectations of facility and resource needs. The literature review provided a global common theme that transcended all levels of government and validated the inherent duty of governmental agencies to promote disaster resilient communities. The interview results confirmed a priority on staffing job knowledge that supported a fundamental and flexible policy. There was a common belief that a functional Emergency Operations Center built on a continuous cycle of mitigation, preparedness, response and recovery is able to provide a community with a measurable reduction in losses associated with disasters. Based on the research findings, it was recommended that the San Ramon Valley Fire Protection District approve a policy that defined an independent Department Operations Center with provision to support pre-identified components of the Emergency Operations Center's of the three governmental agencies service by the San Ramon Valley Fire Protection District."
United States Fire Administration: http://www.usfa.fema.gov/