Psychological First Aid for First Reponders: Tips for Emergency and Disaster Response Workers [open pdf - 401KB]
This fact sheet provides tips for emergency and disaster response workers on topics such as managing intense emotions and psychological first aid. "When you work with people during and after a disaster, you are working people who may be having reactions of confusion, fear, hopelessness, sleeplessness, anxiety, grief, shock, guilt, shame, and loss of confidence in themselves and others. Your early contacts with them can help alleviate their painful emotions and promote hope and healing. Your goal in providing this psychological first aid is to promote an environment of safety, calm, connectedness, self-efficacy, empowerment, and hope."
Report Inventory No. NMH05-0210
United States. Substance Abuse and Mental Health Services Administration: http://www.samhsa.gov/