Coffee Break Training: Recruiting Volunteers   [open pdf - 387KB]

"For recruiting to be effective, you must understand your community and the reason why people volunteer. The most common reason is the self-imposed need to belong to something that makes one's community a better place. Most individuals will excel in a department that has realistic and meaningful goals that will improve the department as well as the individual. You also need to allow volunteers to balance their personal lives with the time they can give the department. To be successful, a fire department needs to provide activities that include the entire family. Those include organized social events, special occasions and junior firefighter programs. The best department recruitment programs result in a high retention rate of volunteers. The department must mandate training and response levels and ensure it is not merely a closed social club. Very few people want to join a department that has limited opportunities for self-improvement or skill development."

Report Number:
Coffee Break Training - Management Science Program Series No. MS-2012-1
Public Domain
Retrieved From:
United States Fire Administration: http://www.usfa.fema.gov/
Media Type:
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