Implementing POP: Leading, Structuring, and Managing a Problem-Oriented Police Agency [open pdf - 3MB]
"This manual is intended for police executives interested in promoting the practice of problem-oriented policing (POP) within their police agency. (In the United Kingdom, the concept is more commonly referred to as problem-oriented partnerships with the intention of emphasizing the criticality of external partnerships. It is not otherwise distinct.) Whether you're a chief executive (police chief, chief constable, sheriff, or public safety director) already committed to the idea of POP, but looking for guidance on implementing it, or a senior-level executive tasked to plan your agency's adoption of POP, this manual should help you decide what steps to take, and in what order, to make POP an integral part of how your police agency does business. If you lack the time to read the entire manual, read the Contents for a quick summary; you'll know which sections you might want to read in full. At the end of each section we reference a few good and readily accessible publications should you want to read more. […] This manual also assumes that you are well-versed in the basics of police management and therefore is not a primer or comprehensive text on the subject. Rather, it focuses only on the aspects of police administration and management that are most directly implicated in the shift to POP. Implementing POP is as much about the art of persuasion and of modifying police culture as it is about the mechanics of police administration."
United States Department of Justice, COPS Program: http://www.cops.usdoj.gov/