"CERT [Community Emergency Response Team] participants, trained to support the first responders during a disaster, will be challenged in many ways during and after response operations. However, if CERT members are prepared for the stress, they will be more successful and helpful during the event and more able to rebound when the crisis is over. This training video provides an overview of stress reactions and strategies for dealing with people under stress during a disaster, including the needs of disaster workers themselves. This video will support the material presented in the CERT Basic Training course Unit 7: Disaster Psychology. It will help CERT members learn more about how to deal effectively in a crisis and how to help others cope."
United States. Federal Emergency Management Agency: http://www.fema.gov/