"The Department of Homeland Security (DHS) Office of Inspector General (OIG) was established by the 'Homeland Security Act of 2002' (Public Law 107-296) by amendment to the 'Inspector General Act of 1978'. This is one of a series of audit, inspection, and special reports prepared as part of our oversight responsibilities to promote economy, efficiency, and effectiveness within the Department. This report addresses the strengths and weaknesses of the U.S. Customs and Border Protection's [CBP] Office of Information and Technology. It is based on interviews with employees and officials of relevant agencies and institutions, direct observations, and a review of applicable documents. The recommendations herein have been developed to the best knowledge available to our office, and have been discussed in draft with those responsible for implementation. We trust this report will result in more effective, efficient, and economical operations. We express our appreciation to all of those who contributed to the preparation of this report."
Department of Homeland Security, Office of Inspector General, Report No. OIG-12-95
Department of Homeland Security, Office of Inspector General: http://www.dhs.gov/xoig