"The problem is O'Fallon Fire Protection District does not have an older adult cell phone emergency communication program to reduce the risk of negative impact on response and operational effectiveness in emergency and disaster situations. The purpose of this action research was to develop and produce an older adult cell phone emergency communication program to provide for family preparedness and support in the event of an emergency or disaster situation. The focus of the research evaluated: industry guidelines or standards for an emergency communication plan for older adults; the older adults most vulnerable by not having an emergency communication plan; criteria other emergency organizations are using to teach program participants to utilize cell phones for emergency communications; the resources available to assist older adults in developing an emergency communication plan."
United States. Federal Emergency Management Agency, Learning Resource Center: http://www.lrc.fema.gov/