"This research problem was Indian River County Fire Rescue (IRCFR) personnel were consistently achieving low scores on written exams that limited their contention or eligibility for promotion. The purpose was to identify contributing factors that resulted in low exam scores so that educational and training recommendations could be made to improve the efficiency of personnel preparing for the promotional process. The descriptive research methodology was used to answer the research questions of what learning methods or styles existed that would assist with exam preparation, and what were the common exam preparation practices used by IRCFR personnel. Also answered were questions that identified how IRCFR developed promotional exams as compared to other organizations, have other fire agencies been affected by low exam scores, and what recommendations did they offer. The procedures included the analysis of a comprehensive literature review from both recent and contemporary sources, personal interviews with field experts, and surveys of both IRCFR personnel and other fire departments to answer the research questions."
United States. Federal Emergency Management Agency, Learning Resource Center: http://www.lrc.fema.gov/