Bio-Terrorism: Steps to Effective Public Health Risk Communication and Fear Management [open pdf - 864KB]
"A potentially serious gap exists in the preparedness of the public health system to respond to terrorism: risk communication. Unless this system is better structured to provide American citizens with a clear understanding of the potential risks and hazards associated with a terrorist event - particularly a bio-terrorism event - citizens not only run the risk of taking inappropriate protective actions, but also of experiencing increased (and potentially debilitating) levels of fear. This thesis is based on a survey conducted of public health officials in an eleven state regions which found that significant opportunities for improvement exist in emergency preparedness planning. Of particular concern, was the states' limited risk communication planning. Nonetheless, there was a high level of confidence in the states' perceived level of preparedness to respond and communicate risks during a potential bio-terrorism event."
Naval Postgraduate School, Dudley Knox Library: http://www.nps.edu/Library/index.aspx