Aviation Industry Performance: A Review of Summer 2007 Aviation System Performance [open pdf - 785KB]
"This is the ninth in a series of periodic updates to our aviation industry performance report. The performance metrics were developed in 2002 as a mechanism for monitoring aviation industry trends, including domestic demand and capacity, aviation system performance, airline finances and air service in small communities. Given the intense public interest in the summer of 2007 period, this report will focus specifically on industry performance, during the June through August 2007 period. Record numbers of passengers, coupled with constraints on capacity growth by the airlines, yielded record high passenger load factors for domestic airlines during the summer of 2007. However, flight disruptions and long delays led to a sharp rise in consumer complaints. Consequently, industry performance has captured the attention of many constituencies, including Congress, the Secretary of Transportation and notably the President of the United States."
DOT Office of Inspector General: http://www.oig.dot.gov/