"The fire service mission has changed since September 11, 2001, and the threat of terrorism is placing new demands on fire service leaders. Expectations of the community and a duty to maximize safety for fire service employees have created complex problems that will require unique and non-traditional solutions. The challenge for fire service leadership is how to best manage the contemporary threat of terrorism while maintaining its growing list of traditional mission-oriented requirements. This thesis uses formative evaluation and policy analysis to reach its recommendations in four key areas that the fire service must address if it is going to be successful in meeting its post 9/11 mission. First, the fire service must engage in intelligence activities in order to maximize situational awareness, and be effective at planning and budgeting. Second, the community must be partnered with and leveraged in order for security to be maximized. Third, new methods of response must be considered that ensures broad based effectiveness. Fourth, leadership principles must change from the current transactional approach to a more transformational style to meet the rapidly changing environment. Although fire service agencies vary across the nation, the recommendations included herein are intended to be universal."
Naval Postgraduate School, Dudley Knox Library: http://www.nps.edu/Library/index.aspx