Improving Management of the Aviation Screening Workforce; Hearing Before the Subcommittee on Economic Security, Infrastructure Protection, and Cybersecurity of the Committee on Homeland Security, House of Representatives, One Hundred Ninth Congress, July 28, 2005 [open pdf - 369KB]
From the opening statement of Daniel Lungren: "The subcommittee today is meeting to hear testimony on improving the management of the aviation screening work force. I would like to welcome everybody to today's hearing. When Congress directed TSA to take over responsibility for airline security screening, we sought a system that would produce better trained screeners, thus increasing security. Directly following the terrorist attacks of September 11th, Transportation Secretary Norm Mineta set forth a goal of processing passengers within 10 minutes or less. Yet by all accounts TSA hasn't met this goal. Instead, according to the DHS inspector general, we have multibillion dollar enterprise that inefficiently targets and burdens children and the elderly. I might add, on the positive side, that TSA has recently changed its standard operating procedures, effective July 14th, to allow TSA supervisors at screening checkpoints the decision-making capability and authority to waive secondary screenings on passengers that are clearly under the age of 12. I appreciate that particular change. I am glad it is coming. And while I applaud TSA for this step forward, it is indicative of the overall problem that we ever had such a contrary position or policy in the first place and that it took so long and so many bad stories and hearings to force such common-sense action. There is, obviously, always room for more improvement. ." Statements, letters, and materials submitted for the record include those of the following: Loretta Sanchez, Christopher cox, Bennie G. Thompson, Peter A. DeFazio, Norman D. Dicks, James R. Langevin, Bill Pascrell, and Steven Pearce.
Serial No. 109-37
Government Printing Office, Congressional Hearings: http://www.gpoaccess.gov/chearings/index.html