"A Weapons of Mass Destruction (WMD) terrorist incident, involving chemical, biological, radiological, nuclear or high-yield explosive weapons, on a Department of Defense (DoD) installation or in a civilian community poses a significant threat to military personnel and civilians. A WMD terrorist attack will present major challenges to an installations or a communitys emergency response teams. No matter what type of emergency takes place the initial information concerning the event will be gathered by the individual in the Emergency Dispatch Center. Asking the right questions and obtaining vital information will play an enormous part in the initial minutes of the incident. The information being provided to the Incident Commander and the responders will be an important part of the process used to assess the risk and make life and death decisions. Sending first responders to a scene with as much accurate information as possible will save lives. The Emergency Dispatch Center, during the initial stage of a response has a critical role in the success or failure of an emergency operation as the responders on the scene. WMD incidents combine the priorities of a mass casualty incident and the danger of a large-scale hazardous materials incident. This guide has been designed to aid the call taker or dispatcher collecting the initial information for the emergency responders, in order to ensure a coordinated safe response during a WMD incident. It also provides basic guidance that can be provided to callers to reduce the hazards to the caller and others at the incident scene."
Edgewood Chemical Biological Center: http://www.edgewood.army.mil/