Emergency Communications Safety Net: Integrating 911 and Other Services [Updated September 1, 2005] [open pdf - 88KB]
"The present capability and future effectiveness of America's network of emergency telecommunications services are among the homeland security issues under review by Congress and other entities. Emergency calls (911) on both wireline (landline) and wireless networks are considered by many to be part of this network. The 9/11 Commission recommended that 911 call centers be included in planning for emergency responses. As technologies that can support 911 improve, many are seeing the possibility of integrating 911 into a wider safety net of emergency communications and alerts. Without robust support and back-up, 911 systems can be overwhelmed or rendered useless, as occurred in many locations after Hurricane Katrina struck Gulf Coast communities on August 29, 2005. [...] This report reviews key points about the implementation of 911 and reviews some of the ways in which it might be integrated with existing or envisioned networks or services. It will be updated."
CRS Report for Congress, RL32939