Fire Department Communications Manual: A Basic Guide to System Concepts and Equipment [open pdf - 2MB]
This manual is written as an introduction to a variety of fire department communications topics. It is intended to provide a wide fire service audience with a minimum level of familiarity with communications basics: hardware issues, policy and procedures issues, and human resource issues. It attempts to provide some background on all major aspects of communications for the fire service, with the exception of call receiving systems (9-1-1, municipal street boxes, etc.). The manual is designed to be useful for a wide range of purposes, from developing specifications for new equipment to development of a department-wide radio system to familiarizing a novice with the basics of fire department communications. In addition to the hardware of wires, radios, and computers, the manual addresses the policies and planning processes that must be undertaken to effectively use the hardware to achieve the desired result. Management of communications through standard operating procedures and policies also is discussed.
Federal Emergency Management Agency: US Fire Administration: http://www.usfa.fema.gov/