"Although the 9-1-1 system has been a success for nearly 40 years, changes in the public's use of technology, the saturation of the mobile market, and the spread of Voice over Internet Protocol (VoIP) telephony over broadband are contributing to greater expectations that the current system needs to address. Because text, data, images, and video are increasingly common in personal communications and are critical to future transportation safety, users expect the 9-1-1 system to accommodate highly mobile, dynamic communications modes. The architecture of these communications modes is inconsistent with the fundamental structure of the current 9-1-1 system. To guide and foster a nationwide vision of a 9-1-1 system for the 21st century, the U.S. Department of Transportation (USDOT) is taking a lead role in the research and development needed to bring about a more capable Next Generation 9-1-1 (NG9-1-1) system that supports emergency call delivery and a response-based system that maximizes impact across a diverse stakeholder community. There are, however, a large number of operational, economic, political, and institutional issues that must be addressed and reconciled to successfully implement the NG9-1-1 system across the Nation. Implementing NG9-1-1 will likely be a complicated process, requiring the effective, timely, and willing cooperation of an array of stakeholders. To address these issues, the NG9-1-1 Initiative has researched and analyzed the transition issues along with the strategic elements and options that could be followed to further the progress and implementation of NG9-1-1. The intent of this Transition Plan is to frame the view of NG9-1-1 deployment issues held by stakeholders and provide options for addressing key issues with the goal of making implementation a reality."
Department of Transportation Intelligent Transportation Systems: http://www.its.dot.gov/