Homeland Security: Information Sharing Responsibilities, Challenges, and Key Management Issues, Statement of Robert F. Dacey, Director, Information Security Issues and Randolph C. Hite, Director, Information Technology Architecture and Systems Issues, Testimony before the Committee on Government Reform, House of Representatives [open pdf - 569KB]
GAO was asked to discuss Department of Homeland Security's (DHS)'s information sharing efforts, including (1) the significance of information sharing in fulfilling DHS's responsibilities; (2) GAO's related prior analyses and recommendations for improving the federal government's information sharing efforts; and (3) key management issues DHS should consider in developing and implementing effective information sharing processes and systems. DHS's responsibilities include the coordination and sharing of information related to threats of domestic terrorism within the department and with and between other federal agencies, state and local governments, the private sector, and other entities. GAO has made numerous recommendations related to information sharing. Although improvements have been made, more efforts are needed to address the following challenges, among others, that GAO has identified: (1) developing a comprehensive and coordinated national plan to facilitate information sharing on critical infrastructure, (2) developing productive information sharing relationships between the federal government and state and local governments and the private sector, and (3) providing appropriate incentives for nonfederal entities to increase information sharing with the federal government and enhance other critical infrastructure protection efforts. It will be important for the department to understand the numerous potential barriers to information sharing and develop appropriate strategies to address them, considering any related provisions of the Homeland Security Act. GAO's work has also identified critical success factors for information sharing that DHS should consider as it proceeds. Further, as part of its information technology management, DHS should develop and implement an enterprise architecture to integrate the many existing systems and processes required to support its mission and to guide the department's investments in new systems to effectively support homeland security in the coming years. Other key management issues include ensuring that sensitive information is secured, developing secure communications networks, integrating staff from different organizations, and ensuring that the department has properly skilled staff.
Government Accountability Office (GAO): http://www.gao.gov/