Department of Homeland Security, Office of Inspector General: Better Oversight Needed of Support Services Contractors in Secure Border Initiative Programs [open pdf - 474KB]
The Department of Homeland Security (DHS) Office of Inspector General (OIG) states the following in this report: "This report presents the results of our review to determine whether U.S. Customs and Border Protection has established adequate controls and effective oversight of contract workers providing support services to Secure Border Initiative programs. U.S. Customs and Border Protection has not established adequate controls and effective oversight of contract workers responsible for providing Secure Border Initiative program support services. Because of the Department of Homeland Security's aggressive Secure Border Initiative program schedule coupled with shortages of government program managers and acquisition specialists, in the early years of the Secure Border Initiative program, U.S. Customs and Border Protection relied on contractors to fill the skills gap and get the program underway. U.S. Customs and Border Protection continues to rely heavily on contract personnel, who comprise more than 50% of the Secure Border Initiative workforce. Furthermore, U.S. Customs and Border Protection has not clearly distinguished between roles and responsibilities that are appropriate for contractors and those that must be performed by government employees. U.S. Customs and Border Protection also has not provided an adequate number of contracting officer's technical representatives to oversee support services contractors' performance. As a result, contractors are performing functions that should be performed by government workers. This heavy reliance on contractors increases the risk of U.S. Customs and Border Protection losing control of decision making in Secure Border Initiative program management."
Department of Homeland Security, Office of Inspector General, Report No. OIG-09-80
United States. Dept. of Homeland Security: http://www.dhs.gov/