Effects of Catastrophic Events on Transportation System Management and Operations, New York City - September 11   [open pdf - 9MB]

"This report documents the actions taken by transportation agencies in response to the terrorist attack in New York City on September 11, and is part of a larger effort to examine the impacts of catastrophic events on transportation system facilities and services. The findings documented in this report are a result of the creation of a detailed chronology of New York events, a literature search, and interviews of key personnel involved in transportation operations decision-making on September 11."