Aviation Security: Flight and Cabin Crew Member Security Training Strengthened, but Better Planning and Internal Controls Needed, Report to Congressional Requesters [open pdf - 1MB]
"Training flight and cabin crew members to handle potential threats against domestic aircraft is an important element in securing our nation's aviation system. The responsibility for ensuring that crew members are prepared to handle these threats is a shared responsibility between the private sector--air carriers--and the federal government, primarily the Transportation Security Administration (TSA). This report addresses (1) actions TSA has taken to develop guidance and standards for flight and cabin crew member security training and to measure the effectiveness of the training, (2) how TSA ensures domestic air carriers comply with the training guidance and standards, and (3) efforts TSA has taken to develop and assess the effectiveness of its voluntary self-defense training program. GAO is recommending that the Secretary of Homeland Security direct TSA to (1) establish strategic goals for crew security training, develop guidance and standards for air carriers to use to develop goals and measures for their training, and review air carriers' goals and measures, (2) develop written procedures for monitoring air carriers' crew security training, and (3) establish performance measures and a time frame for evaluating the effectiveness of the voluntary self-defense training. TSA reviewed a draft of this report and generally agreed with GAO's findings and recommendations."
Government Accountability Office (GAO): http://www.gao.gov/