Computer-Aided Dispatch Interoperability Project: Documentation of Regional Efforts [open pdf - 3MB]
"The Department of Homeland Security's Office for Interoperability and Compatibility (OIC) launched the Computer‐Aided Dispatch (CAD) Interoperability Project (CADIP) in May 2007. CAD systems, which dispatch emergency services and assist 9‐1‐1 operators and dispatchers in handling and prioritizing requests for resources, serve as a major component in responding to critical incidents. CADIP addresses an issue that today's emergency response agencies may face: CAD systems that are not linked across jurisdictions and, as a result, have difficultly responding to multi‐jurisdictional emergencies. The intended audience for this document is emergency response practitioners who have experience with CAD systems and are interested in learning more about CAD system interoperability. Those that want basic information on CAD should review the CAD Business Case video, located at www.safecomprogram.gov, which highlights the benefits of CAD interoperability."